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White Paper
Monday, July 13, 2026
Bassett Capital Group
Payments Have Become Core to the Member Relationship. Is Your Payment Strategy Ready?
Members now interact with their credit union through the card they tap and the wallet they use far more than through any branch or digital channel. This paper examines the five forces reshaping the payment relationship — and what a member-first response requires before Big Tech, P2P, and BNPL own the moment for good.
Research / Report
Wednesday, July 1, 2026
Elan Credit Card
Is Your Credit Card Mobile App Winning or Losing?
New research shows 69% of cardholders say mobile app quality influences which credit card becomes top-of-wallet, climbing to 87% for Gen Z.
White Paper
Wednesday, May 13, 2026
Elan Credit Card
Are Merchant Services Costing You Loyalty?
This paper examines the current condition of small- and medium-sized businesses, outlines what they expect from merchant partners, and explains how financial institutions can approach merchant services as part of a broader strategy to support revenue and long-term client relationships.
White Paper
Monday, March 2, 2026
Elan Credit Card
Is Your Credit Card Program Built for Today’s Realities?
Get the full picture of the 2026 credit card landscape and the strategic implications for your organization.
Research / Report
Thursday, June 5, 2025
Elan Credit Card
Virtual Cards Are Going Mainstream. Is Your Credit Union Ready to Compete?
Digital-first members expect seamless, secure payment options — and virtual cards are leading the charge.
White Paper
Thursday, May 1, 2025
Elan Credit Card
5 Steps to Mobile App Success
This new whitepaper outlines the must-haves for a high-performing mobile banking experience
Research / Report
Tuesday, November 19, 2024
Elan Credit Card
Discover the Latest Trends in Financial Health and Spending Priorities
Gain the knowledge needed to better serve your members and optimize your credit card offerings
White Paper
Monday, September 30, 2024
Elan Credit Card
Unlock the Future of Payments: Transformative Technology Insights for Credit Unions
Discover the Strategies to Enhance Member Experience and Drive Growth in a Rapidly Evolving Financial Landscape
White Paper
Friday, August 9, 2024
Elan Credit Card
How to Supercharge Your Credit Card Program
Are you actively investing in your credit card program or is it on autopilot?
Research / Report
Wednesday, May 15, 2024
Elan Credit Card
The Results Are In: How Card Type Impacts Spending
Explore additional data on consumer card type preferences, drivers that impact usage, and trends by demographic in the full report.
White Paper
Thursday, February 29, 2024
Elan Credit Card
Insourcing vs. Outsourcing: Top 3 Questions to Ask
Invest in growing an internal credit card program or explore an outsourced solution? Download this white paper and find out!
White Paper
Thursday, August 24, 2023
Elan Credit Card
