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White Paper
Revolutionize Your Contact Center: Automate for Efficiency and Member Satisfaction
Thursday, August 8, 2024 CU NextGen Unlock efficiency and elevate member satisfaction with automation. Explore the top 10 ways credit unions can transform their contact centers through automation and provide a more seamless, personalized experience for members.
White Paper
Transform Member Experiences with Online Account Opening
Monday, August 5, 2024 CU NextGen Discover how Online Account Opening solutions can enhance member satisfaction, improve efficiency and ensure robust fraud management. Download our white paper to see how your credit union can benefit from streamlined, secure and scalable account opening.
Guide
Is it Time to Replace Your Teller Cash Recyclers?
Wednesday, April 10, 2024 Kinective If your team is starting to have conversations about your TCR (teller cash recycler) replacement strategy... stop where you're at. This workbook will take you through the right questions to ask, and metrics to pay attention to, to save money and maximize budget.
Case Study
Here's How Great River Staffed 9 Branches With Just 3 Employees
Thursday, March 7, 2024 Invo Solutions Great River Federal Credit Union wanted to create a dynamic lobby experience that wasn't daunting to members. The results were dramatic.
Guide
3 Things Every Leader Should Do Today
Tuesday, August 29, 2023 FI Strategies Being a highly effective leader is a learned skill. Therefore, every leader must consistently hone their skills and establish a regimented process. This report shares three skills and processes every aspiring great leader should begin developing today.
Guide
Four Bookstore Strategies Your Financial Institution Should Adopt
Monday, July 17, 2023 FI Strategies Selling books is certainly a different world than retail banking but there are many lessons banks and credit unions can learn from what Barnes & Noble (B&N) has done. Here are four strategies you should adopt at your organization.
White Paper
The Impact Of Rising Rates On Your Card Program
Wednesday, May 24, 2023 Elan Credit Card Rates are rising. Is it time to outsource your credit card portfolio?