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White Paper
Tuesday, September 22, 2026
Elan Credit Card
Credit Card Fraud is Rising: How AI Can Help
Credit card fraud is accelerating in both scale and sophistication, pushing traditional detection methods to their limits and increasing the need for real-time, data-driven response.
White Paper
Monday, September 21, 2026
KarenGilhooly.com
The New Credit Union Growth Engine
As digital banking makes transactions faster and more interchangeable, the real opportunity for credit unions may lie somewhere technology alone can't compete: helping members make better decisions.
White Paper
Monday, September 14, 2026
KarenGilhooly.com
Why AI Change Management Fails at the Leadership Level
Credit unions are investing in AI, automation, and new technologies designed to improve efficiency and better serve members. But when promising initiatives stall after the pilot stage, the problem isn't always employee resistance or the technology itself.
White Paper
Monday, September 7, 2026
KarenGilhooly.com
Complimentary Whitepaper The AI Talent Gap Hiding Inside Your Own Credit Union
As credit unions prepare their workforces for an AI-powered future, much of the conversation has focused on acquiring new technology, developing new skills, and recruiting new talent.
White Paper
Monday, July 13, 2026
Bassett Capital Group
Payments Have Become Core to the Member Relationship. Is Your Payment Strategy Ready?
Members now interact with their credit union through the card they tap and the wallet they use far more than through any branch or digital channel. This paper examines the five forces reshaping the payment relationship — and what a member-first response requires before Big Tech, P2P, and BNPL own the moment for good.
White Paper
Wednesday, June 10, 2026
FI Strategies
Mergers Are About People: A Practical Guide to Preserving Culture, Trust, and Member Relationships
Learn how successful credit unions navigate mergers while maintaining employee engagement, member trust, and organizational culture.
White Paper
Wednesday, May 13, 2026
Elan Credit Card
Are Merchant Services Costing You Loyalty?
This paper examines the current condition of small- and medium-sized businesses, outlines what they expect from merchant partners, and explains how financial institutions can approach merchant services as part of a broader strategy to support revenue and long-term client relationships.
White Paper
Monday, March 2, 2026
Elan Credit Card
Is Your Credit Card Program Built for Today’s Realities?
Get the full picture of the 2026 credit card landscape and the strategic implications for your organization.
White Paper
Tuesday, November 18, 2025
Bankjoy
Punching Above Your Weight Class
DISCOVER HOW TO OUTPERFORM BIG BANKS WITH SMARTER DIGITAL BANKING
White Paper
Wednesday, October 1, 2025
Elan Credit Card
Download Your Consumer-Credit Blueprint
Credit unions that provide members with personalized education and proactive support can strengthen trust, deepen relationships, and grow long-term impact. Download the full whitepaper to learn more.
White Paper
Wednesday, October 1, 2025
Bankjoy
Unlock New Growth Opportunities with Vertical Banking A White Paper for Credit Union Leaders
Discover how targeted digital strategies can help your credit union attract underserved communities, differentiate your brand, and drive sustainable growth.
White Paper
Thursday, May 1, 2025
Elan Credit Card
